To become a Remote Agent you need to be able to commit to a regular full time or part time work schedule and able to make yourself available for up to 80 hours of training via distance learning as you learn your new job.
Your office at home should be in a room separate from all noise and distraction and should have all of the necessary equipment you need in order to successfully conduct your job just as you would if you were in an office environment. This is not the type of job you can do with small children running around and making noise, but it is something you can do while the children are at school.
Convergys is an employer. There are no start up "fees", inventory, investments or the like. You are however, providing your own home office, and as such, it needs to be properly equiped. They very reasonable expect you to have or go out and purchase the following:
- You need to own a PC and USB headset
- Have High-Speed Internet access (if currently do not have it).
- Notarize I-9 Form (To be completed upon hire)
- Overnight I-9 Form (To be mailed upon hire)